Privacy Policy

Last updated: 12 February 2026

1. Introduction

At Synit ("we", "us", "our"), we take your privacy seriously. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and your rights regarding your data.

By using our platform at aisynit.tech, you consent to the collection and use of your data as described in this policy.

2. What Data We Collect

We collect the following types of personal data:

  • Account information: Name, email address, phone number (optional), and encrypted password
  • Profile information: Business name, activity type, certifications (for Providers)
  • Payment information: Payment details are processed and stored securely by Stripe. We do not store your full card number, CVV, or bank account details on our servers
  • Usage data: Session bookings, interactions with the platform, and device/browser information
  • Communications: Emails and messages exchanged through the platform

3. How We Use Your Data

We use your personal data to:

  • Create and manage your account
  • Connect clients with personal trainers
  • Process payments and transfers between users
  • Send transactional emails (booking confirmations, invitation links, payment receipts)
  • Provide AI-powered business insights for Providers
  • Improve our platform and user experience
  • Prevent fraud and ensure platform security
  • Comply with legal obligations

We do not sell your personal data to third parties. We do not use your data for targeted advertising.

4. Third-Party Services

We use the following third-party services to operate the platform. Each has its own privacy policy governing how they handle your data:

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal, tax, or regulatory purposes.

Payment records may be retained for up to 7 years in accordance with financial record-keeping requirements.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • Encryption of data in transit (TLS/HTTPS)
  • Encryption of sensitive data at rest
  • Secure password hashing (bcrypt)
  • PCI-compliant payment processing through Stripe (we never handle raw card data)
  • Regular security reviews and access controls

While we strive to protect your data, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Under applicable data protection laws (including GDPR if you are in the EU/EEA), you have the following rights:

  • Right of access: Request a copy of the personal data we hold about you
  • Right to rectification: Request correction of inaccurate or incomplete data
  • Right to erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to data portability: Request your data in a structured, machine-readable format
  • Right to object: Object to the processing of your data in certain circumstances
  • Right to restrict processing: Request that we limit how we use your data

To exercise any of these rights, contact us at hello@aisynit.tech. We will respond within 30 days.

8. Cookies

We use essential cookies to maintain your session and keep you logged in. We do not use tracking cookies or third-party advertising cookies.

9. Children's Privacy

Synit is not intended for users under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a user under 18, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of material changes via email or through the platform. Continued use of Synit after changes take effect constitutes acceptance of the updated policy.

11. Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: hello@aisynit.tech
Website: aisynit.tech